Remote Health Insurance Support Specialist

VXI Global Solutions; Tallahassee (FL); À distance; USD 22 000 - 30 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Health insurance

Career growth

Inclusive workplace

Cell phone benefits

Referral program

Résumé du poste

VXI Global Solutions is seeking a Healthcare Call Center Representative to support members, providers, and patients with a focus on accuracy and empathy. The role emphasizes HIPAA compliance and professional communication across multiple health plans and service areas.

The position is remote, offering a competitive hourly wage, comprehensive benefits, and opportunities for growth within a supportive team environment.

Qualifications

• Excellent written and verbal communication.
• Strong analytical and problem-solving abilities.
• Ability to explain plan benefits, provider networks, and coverage policies clearly.

Responsabilités

• Handle inquiries from members, providers, and patients across Medicare, Billing, and Member Services.
• Document interactions accurately and follow HIPAA privacy guidelines.
• Navigate CRM, EMR/EHR, and ticketing tools to resolve issues.

Connaissances

Communication

Analytical thinking

Problem solving

Typing 35 WPM

Critical thinking

Formation

High School Diploma or GED

Outils

CRM

EMR/EHR

Ticketing systems

Description du poste

VXI Global Solutions is seeking a Healthcare Call Center Representative to support members, providers, and patients with a focus on accuracy and empathy. The role emphasizes HIPAA compliance and professional communication across multiple health plans and service areas.

The position is remote, offering a competitive hourly wage, comprehensive benefits, and opportunities for growth within a supportive team environment.