Remote Health Insurance Analytics Account Manager

Compliance Holdings; Clifton (TX); Remote; USD 65,000 - 90,000; Full time

Job summary

Lumelight is hiring an Account Manager-Claims Reporting to serve as the primary contact for clients using our health insurance analytics platform. You will ensure timely, accurate, and empathetic support for account inquiries, leveraging expertise in healthcare insurance processes and analytics.

Due to handling PHI, strict HIPAA compliance and data security practices are essential. Remote role within approved Lumelight states, with standard office equipment provided.

Qualifications

• Minimum 3 years of administrative or client management experience.
• Healthcare knowledge or claims knowledge is a strong plus.
• Familiarity with HIPAA and PHI handling.

Responsibilities

• Resolve inquiries about Lumelight analytics platform.
• Support questions on stop loss tracking, plan financial tracking, claim reporting, and chronic condition reporting.
• Pull and securely deliver Lumelight data for customer workflows.
• Lead software testing during releases.
• Lead projects for groups added to Lumelight.
• QA newly implemented groups against Lumelight data.
• Provide SME in analytics or health insurance knowledge.

Skills

CRM systems

Communication

Excel data validation

Outlook management

Meeting facilitation

Tools

Microsoft Office Suite

Video conferencing

Pivot tables in Excel

Job description

Lumelight is hiring an Account Manager-Claims Reporting to serve as the primary contact for clients using our health insurance analytics platform. You will ensure timely, accurate, and empathetic support for account inquiries, leveraging expertise in healthcare insurance processes and analytics.

Due to handling PHI, strict HIPAA compliance and data security practices are essential. Remote role within approved Lumelight states, with standard office equipment provided.