Remote Health Insurance Advisor

Morley; Mississippi; Remote; USD 16,000 - 23,000; Full time

Benefits offered by this job

Full-time role with benefits

Paid time off

Training provided

Job summary

Morley is seeking a remote-based Health Insurance Customer Service Associate for Wisconsin residents. This full-time, early-career role focuses on answering questions from customers, providers, and beneficiaries via phone and email about benefits, eligibility, and payments.

You will listen attentively, show empathy, and calmly manage each interaction while navigating multiple systems to provide accurate guidance. Training is provided, with benefits and PTO included.

Qualifications

• Customer service mindset and ability to listen actively.
• Empathy and clear communication with customers.
• Ability to work in a structured contact center environment.

Responsibilities

• Handle health insurance questions from customers, providers, and beneficiaries via phone and email.
• Listen, empathize, and determine next steps for each situation.
• Navigate multiple computer systems and resources to resolve questions.

Job description

Morley is seeking a remote-based Health Insurance Customer Service Associate for Wisconsin residents. This full-time, early-career role focuses on answering questions from customers, providers, and beneficiaries via phone and email about benefits, eligibility, and payments.

You will listen attentively, show empathy, and calmly manage each interaction while navigating multiple systems to provide accurate guidance. Training is provided, with benefits and PTO included.