Work at Home Customer Service Advisor (Wisconsin residents)

Morley; Georgia; Remote; USD 16,000 - 23,000; Full time

Benefits offered by this job

Benefits

Paid time off

Training provided

Job summary

Morley is hiring for a remote, early-career customer service role focused on health insurance questions. You will handle inquiries via phone and email from Wisconsin residents in a structured contact center, requiring careful listening and empathetic, professional communication. Starting pay is $14 per hour.

The role offers full-time status, benefits, paid time off, and training to get started. You will join a team that supports customers with benefits, eligibility, and payments while

Qualifications

• Listen carefully to understand customer health insurance questions.
• Demonstrate empathy and maintain calm across interactions.
• Respond in a courteous, professional manner via phone and email.

Responsibilities

• Handle health insurance inquiries from customers, providers and beneficiaries by phone and email.
• Navigate multiple computer systems to resolve questions and determine next steps.
• Provide clear explanations and guidance to customers throughout the interaction.

Skills

Active listening

Empathy

Customer service

Tools

CRM systems

Job description

About The Role

Role: Remote – Wisconsin residents | Full-time early career role

This is a work-from-home customer service role in a structured contact center environment.

You’ll spend most of your day handling health insurance questions from customers, health care providers and beneficiaries via phone and email, including benefits, eligibility and payments.

You’ll need to listen carefully, empathize and evaluate each situation to determine next steps – while staying calm and focused across interactions.

During calls, you’ll navigate multiple computer systems and resources to resolve questions, communicating in a courteous, personable and professional way.

Pay Transparency

This position starts at $14 per hour.

Why Apply

• Full-time role with benefits
• Paid time off
• Training provided