Remote Health Benefits Advisor

Morley; Ohio; Remote; USD 16,000 - 23,000; Full time

Benefits offered by this job

Full-time role with benefits

Paid time off

Training provided

Leadership development program

Team environment with experienced cof

Job summary

Morley is seeking a remote Ohio-based customer service representative for a full-time role. You will handle health insurance questions from customers, providers and beneficiaries via phone and email, applying empathy and clear communication to resolve inquiries.

The position offers benefits, paid time off, and ongoing training, with a structured schedule and opportunities for leadership development within a supportive team.

Qualifications

• High school diploma or equivalent.
• 2+ years of customer service experience.
• Ability to pass a pre-employment background check and drug screen.

Responsibilities

• Handle benefits, eligibility, and payments questions via phone and email.
• Provide accurate information to customers, managers and clients.
• Document each interaction in the tracking system.
• Route or escalate inquiries when needed.
• Explain policies, procedures and benefit details.

Skills

Clear communication

Active listening

Empathy

Typing 30 wpm

Microsoft Office

Time management

Multitasking

Attention to detail

Education

High school diploma or equivalent

Job description

Morley is seeking a remote Ohio-based customer service representative for a full-time role. You will handle health insurance questions from customers, providers and beneficiaries via phone and email, applying empathy and clear communication to resolve inquiries.

The position offers benefits, paid time off, and ongoing training, with a structured schedule and opportunities for leadership development within a supportive team.