Remote Health Insurance Support Specialist

Morley; Georgia; Remote; USD 16,000 - 23,000; Full time

Benefits offered by this job

Benefits

Paid time off

Training provided

Job summary

Morley is hiring for a remote, early-career customer service role focused on health insurance questions. You will handle inquiries via phone and email from Wisconsin residents in a structured contact center, requiring careful listening and empathetic, professional communication. Starting pay is $14 per hour.

The role offers full-time status, benefits, paid time off, and training to get started. You will join a team that supports customers with benefits, eligibility, and payments while

Qualifications

• Listen carefully to understand customer health insurance questions.
• Demonstrate empathy and maintain calm across interactions.
• Respond in a courteous, professional manner via phone and email.

Responsibilities

• Handle health insurance inquiries from customers, providers and beneficiaries by phone and email.
• Navigate multiple computer systems to resolve questions and determine next steps.
• Provide clear explanations and guidance to customers throughout the interaction.

Skills

Active listening

Empathy

Customer service

Tools

CRM systems

Job description

Morley is hiring for a remote, early-career customer service role focused on health insurance questions. You will handle inquiries via phone and email from Wisconsin residents in a structured contact center, requiring careful listening and empathetic, professional communication. Starting pay is $14 per hour.

The role offers full-time status, benefits, paid time off, and training to get started. You will join a team that supports customers with benefits, eligibility, and payments while