Work at Home Customer Service Advisor (Wisconsin residents)

Morley; Kentucky; Remote; USD 16,000 - 23,000; Full time

Benefits offered by this job

Full-time role with benefits

Paid time off

Training provided

Job summary

Morley is seeking a remote, early-career customer service representative to support Wisconsin residents in a structured contact center. You will handle health insurance questions from customers, providers and beneficiaries via phone and email, offering benefits, eligibility and payments information with empathy.

You will listen carefully, stay calm, and navigate multiple systems to resolve inquiries while remaining courteous and professional. Training and benefits are provided.

Qualifications

• Handle health insurance questions from customers via phone and email.
• Listen carefully, empathize and evaluate each situation to determine next steps.
• Navigate multiple computer systems while remaining courteous and professional.

Responsibilities

• Answer health insurance questions from customers via phone and email.
• Provide benefits, eligibility and payments information to customers.
• Maintain a courteous, personable and professional demeanor across interactions.

Skills

Customer service

Empathy

Communication

Job description

About The Role

Role: Remote – Wisconsin residents | Full-time early career role

This is a work-from-home customer service role in a structured contact center environment.

You’ll spend most of your day handling health insurance questions from customers, health care providers and beneficiaries via phone and email, including benefits, eligibility and payments.

You’ll need to listen carefully, empathize and evaluate each situation to determine next steps – while staying calm and focused across interactions.

During calls, you’ll navigate multiple computer systems and resources to resolve questions, communicating in a courteous, personable and professional way.

Pay Transparency

This position starts at $14 per hour.

Why Apply

• Full-time role with benefits
• Paid time off
• Training provided