Remote RN Case Manager: Elevate Patient-Centered Care

Guide-Health; New Haven (CT); Remote; USD 78,000 - 83,000; Full time

Benefits offered by this job

Work from Home

Medical, Dental, Vision

401(k) match

Life and Disability insurance

Employee Assistance Program (EAP)

Paid time off

Paid parental leave

Learning and development

Job summary

Guidehealth is seeking a remote Care Manager to guide patients and families through complex health journeys, blending clinical expertise with holistic care. You will educate, coordinate, and empower members to achieve wellness while collaborating with an interdisciplinary team.

The role emphasizes a patient-centered approach, data-informed decisions, and adherence to regulatory standards, with limited travel for training and activities. Remote work enables flexible, impactful care delivery.

Qualifications

• Minimum of 5 years as a Registered Nurse.
• Strong background in care management and complex and chronic condition management.
• Skilled in motivational interviewing, patient education, and patient advocacy.
• Ability to work independently in a remote environment while staying connected to the team.
• Comfort with technology and multiple EMR systems.

Responsibilities

• Building meaningful relationships with patients and families, understanding their goals, barriers, and motivators.
• Creating personalized care plans that go beyond diagnoses, addressing social determinants and emotional well‑being.
• Coordinating care across providers and settings, ensuring safety, quality, and continuity.
• Educating and empowering members to make informed decisions and navigate the healthcare system confidently.
• Collaborating with an interdisciplinary team, sharing insights and advocating for whole‑person health.
• Using data as a tool for insight—not the driver of care—to identify opportunities and measure impact while keeping the patient at the center.
• Maintaining compliance with regulatory standards while prioritizing compassion and connection.
• Minimal travel (5% to 10%) will be required for team activities, training, and development.

Skills

Registered Nurse

Care management

Motivational interviewing

Patient education

Patient advocacy

Remote work

EMR systems

Education

Bachelor’s Degree (RN)

CCM Certification

Tools

EMR systems

Job description

Guidehealth is seeking a remote Care Manager to guide patients and families through complex health journeys, blending clinical expertise with holistic care. You will educate, coordinate, and empower members to achieve wellness while collaborating with an interdisciplinary team.

The role emphasizes a patient-centered approach, data-informed decisions, and adherence to regulatory standards, with limited travel for training and activities. Remote work enables flexible, impactful care delivery.