Remote Health Coach — Wellness & Behavior Change

Sharecare; Austin (TX); Remote; USD 30,000 - 34,000; Full time

Job summary

Sharecare is hiring a Health Coach to join a remote, full-time team. In this role you will engage members via an automated dialer, provide education, support, and motivation to help them reach health goals, while following established workflows and documentation standards.

Starting Monday, October 26, 2026, with training for six weeks from 8am–4:30pm CST, you must be available for a rotating schedule including Saturdays.

Qualifications

• Bachelor's degree in health-related field required; NBHWC certification may substitute for the health-related part of the degree.
• 1–2 years of related experience; customer service experience preferred.
• Experience with benchmarks and contact center metrics; adherence to schedule.
• Proficiency in computer data entry and Microsoft Office.
• Ability to coordinate telephonic communication while navigating software and entering data.

Responsibilities

• Engagement with eligible participants to inform them of the program and enroll them.
• Coaching to reduce high risk behaviors and encourage healthy habits.
• Outbound outreach to members who are enrolled but have no scheduled call.
• Coordinate delivery of services with nurses, pharmacists, and vendors.
• Support operational aspects to meet customer requirements and maintain caseloads.
• Attend daily and monthly meetings and present findings.

Skills

Effective interpersonal skills

Motivational interviewing

Flexibility in shifts

Customer service experience

Education

Bachelor's degree in health-related field

Tools

Microsoft Office

Job description

Sharecare is hiring a Health Coach to join a remote, full-time team. In this role you will engage members via an automated dialer, provide education, support, and motivation to help them reach health goals, while following established workflows and documentation standards.

Starting Monday, October 26, 2026, with training for six weeks from 8am–4:30pm CST, you must be available for a rotating schedule including Saturdays.