Remote Health Care Sales Call Center Rep

CVS Health; Ohio; Hybrid; USD 21,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision coverage

Paid time off

Retirement savings options

Job summary

Oak Street Health is seeking a dedicated Sales Call Center Representative I to join our remote team. This full-time role focuses on outbound telemarketing to prospective patients, achieving patient acquisition targets, and driving revenue growth through strong communication and CRM usage.

The role includes a mandatory 4-week training, 5 am–7 pm hours, and a base + bonus pay structure. Candidates should have a HS diploma, US work authorization, and the ability to thrive in a fast-paced remote

Qualifications

• Call center outbound sales experience and/or telemarketing.
• Base + bonus salary structure.
• Proficient in learning new technology and communication tools.
• Good attendance and time management skills are critical for success in this role.
• Experience working with Salesforce, or similar CRM is preferred.
• Proficient with navigating multiple systems while speaking to prospects.
• Excellent listening and communication skills.
• Open to constructive feedback.
• Ability to multitask, prioritize, and manage time effectively.

Responsibilities

• Make outbound telemarketing calls to prospective patients.
• Make 300+ outbound calls daily and work to convert them to new patients.
• Understand patient needs and requirements and articulate Oak Street's unique proposition.
• Utilize sales skill sets including rapport building, active listening, communication, qualification questioning, overcoming objections, and closing.
• Understand Medicare Basics and insurance.
• Schedule initial doctor's appointments with new patients and achieve daily/weekly/monthly quotas.
• Other duties, as assigned.

Skills

Call center outbound sales

Telemarketing

Salesforce / CRM

Active listening

Time management

Communication skills

US work authorization

Education

High School diploma or equivalent

Undergraduate degree preferred

Tools

Salesforce

Job description

Oak Street Health is seeking a dedicated Sales Call Center Representative I to join our remote team. This full-time role focuses on outbound telemarketing to prospective patients, achieving patient acquisition targets, and driving revenue growth through strong communication and CRM usage.

The role includes a mandatory 4-week training, 5 am–7 pm hours, and a base + bonus pay structure. Candidates should have a HS diploma, US work authorization, and the ability to thrive in a fast-paced remote