Remote Health Care Sales Call Specialist

CVS Health; Springfield (IL); On-site; USD 21,000 - 44,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

Oak Street Health is seeking a Sales Call Center Representative I for a full-time remote role. You will make outbound telemarketing calls to prospective patients, aiming to convert them into new patients, participate in a mandatory 4-week training, and work within a base salary plus bonus structure.

Hours are 5 am–7 pm, Mon–Sat; 40 hours weekly. Must have strong communication, CRM experience (Salesforce preferred), and the ability to manage multiple systems and meet daily quotas.

Qualifications

• Call center outbound sales experience and/or telemarketing.
• Comfortable in a base + bonus salary structure.
• Proficient in learning new technology and communication tools.

Responsibilities

• Make outbound telemarketing calls to prospective patients.
• Make 300+ outbound calls daily and work to convert them to new patients.
• Understand patient needs and articulate Oak Street Health's proposition.
• Utilize sales skills including rapport, active listening, qualification, objections handling, closing.
• Understand Medicare basics and insurance.
• Schedule initial doctor’s appointments with new patients and meet quotas.
• Other duties as assigned.

Skills

Outbound sales

Telemarketing

CRM experience

Multitasking

Time management

Communication

Learning agility

US work authorization

Education

High School diploma or equivalent

Undergraduate degree preferred

Tools

Salesforce

Job description

Oak Street Health is seeking a Sales Call Center Representative I for a full-time remote role. You will make outbound telemarketing calls to prospective patients, aiming to convert them into new patients, participate in a mandatory 4-week training, and work within a base salary plus bonus structure.

Hours are 5 am–7 pm, Mon–Sat; 40 hours weekly. Must have strong communication, CRM experience (Salesforce preferred), and the ability to manage multiple systems and meet daily quotas.