Remote Health Care Concierge & Patient Programs Coordinator

UnitedHealth Group; Torrance (CA); Remote; USD 60,000 - 107,000; Full time

Job summary

UnitedHealth Group is hiring for a Health Enhancement Coordinator to welcome patients and coordinate care, delivering information and referrals to support the Health Enhancement/Education team. You will maintain strong patient communications and help ensure continuity of care across the continuum.

Remote work is available from anywhere in the U.S.; in some locations, in-office attendance may be required. The role emphasizes HIPAA-compliant handling of PHI, quality service, and teamwork to

Qualifications

• High school diploma or GED required.
• 1+ years experience in a healthcare setting; 3+ years preferred.
• Proficient in Microsoft Office and basic health literacy.

Responsibilities

• Welcome and orient prospective patients to health enhancement programs.
• Coordinate delivery of quality services through data gathering and referrals.
• Serve as primary contact to facilitate patient communication and continuity of care.

Skills

Customer service

English proficiency

Communication skills

Microsoft Office

Healthcare coordination

Bilingual

Education

High school diploma or GED

Tools

EHR systems

Job description

UnitedHealth Group is hiring for a Health Enhancement Coordinator to welcome patients and coordinate care, delivering information and referrals to support the Health Enhancement/Education team. You will maintain strong patient communications and help ensure continuity of care across the continuum.

Remote work is available from anywhere in the U.S.; in some locations, in-office attendance may be required. The role emphasizes HIPAA-compliant handling of PHI, quality service, and teamwork to