Remote Health Benefits CSR | Information & Support

ahscareers; Hagerstown (MD); Remote; USD 35,000 - 42,000; Full time

Benefits offered by this job

Health benefits

Wellness program

Training

Career growth

Job summary

Automated Health Systems is seeking a Customer Service Representative. This remote position requires you to pick up equipment at our Elkridge, MD office. You will assist individuals with information and support regarding benefits, provide accurate and consistent information, and deliver quality customer service.

The ideal candidate has call center experience and strong PC skills, with Medicaid knowledge preferred. Bilingual abilities are a plus, and a high school diploma or GED is required.

Qualifications

• Minimum 1 year experience in a call center environment.
• Experience in health/human services and knowledge of Medicaid preferred.
• Strong PC proficiency.
• High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field.
• Bilingual skills a plus.

Responsibilities

• Assisting individuals with information and support regarding benefits.
• Providing accurate and consistent information.
• Providing quality customer service and support.

Skills

Call center experience

PC proficiency

Bilingual (a plus)

Education

High School Diploma or GED

Associate degree preferred in social or behavioral sciences or related field

Job description

Automated Health Systems is seeking a Customer Service Representative. This remote position requires you to pick up equipment at our Elkridge, MD office. You will assist individuals with information and support regarding benefits, provide accurate and consistent information, and deliver quality customer service.

The ideal candidate has call center experience and strong PC skills, with Medicaid knowledge preferred. Bilingual abilities are a plus, and a high school diploma or GED is required.