Remote Customer Service Representative

Talentify; Cumberland (MD); Hybrid; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health/Dental/Vision/401(k)/PTO

Employee Wellness Program

Comprehensive ongoing training

Strong company culture with career/gow

Job summary

Automated Health Systems is hiring remote Customer Service Representatives to assist individuals with information and support regarding benefits, with equipment pickup at our Elkridge, MD office.

You will provide accurate information, quality customer service, and help navigate Medicaid and health services. The role offers training and opportunities for growth within a supportive team.

Qualifications

• Minimum 1 year experience in a call center environment required.
• Experience in health/human services and knowledge of Medicaid preferred.
• Strong PC proficiency required.
• High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field.

Responsibilities

• Assisting individuals with information and support regarding benefits.
• Providing accurate and consistent information.
• Providing quality customer service and support.

Skills

Call center experience

Health/Human services knowledge

PC proficiency

Bilingual (plus)

Education

High School Diploma/GED

Associates Degree preferred

Job description

Automated Health Systems has Customer Service Representative positions available. These positions are remote and will require you to pick up equipment at our office in Elkridge, MD.

Responsibilities

• Assisting individuals with information and support regarding benefits.
• Providing accurate and consistent information.
• Providing quality customer service and support.

Benefits

• Health/Dental/Vision/401(k)/Paid Time Off
• Employee Wellness Program
• Comprehensive and ongoing training
• Strong company culture with career growth opportunities

Qualifications

• Minimum 1 years' experience in a call center environment required.
• Experience in health/human services and knowledge of Medicaid preferred.
• Strong PC proficiency required.
• High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field.
• Bilingual skills a plus.

AHS is an Equal Opportunity Employer.

Please visit our website for more information: www.automated-health.com

"The Enlightened Choice in Health Service Management"