Remote Customer Service Representative

Talentify; Easton (MD); Remote; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health/Dental/Vision

401(k)

Paid Time Off

Employee Wellness Program

Training

Job summary

Automated Health Systems is hiring a Customer Service Representative to assist individuals with information and support regarding benefits. The role is remote with equipment pickup at our Elkridge, MD office, and it emphasizes accurate information delivery and high-quality customer service.

Qualified candidates typically have 1+ year of call center experience, PC proficiency, and a high school diploma or GED; associates degree is a plus, and bilingual skills are advantageous.

Qualifications

• Minimum 1 year of call center experience.
• Experience in health/human services and Medicaid knowledge preferred.
• High school diploma or GED; associate degree preferred in social/behavioral sciences.
• Bilingual skills are a plus.

Responsibilities

• Assisting individuals with information and support regarding benefits.
• Providing accurate and consistent information.
• Providing quality customer service and support.

Skills

Call center experience

Strong PC proficiency

Bilingual skills

Education

High School Diploma / GED

Associate degree preferred in social/behavioral sciences

Job description

Automated Health Systems has Customer Service Representative positions available. These positions are remote and will require you to pick up equipment at our office in Elkridge, MD.

Responsibilities

• Assisting individuals with information and support regarding benefits.
• Providing accurate and consistent information.
• Providing quality customer service and support.

Benefits

• Health/Dental/Vision/401(k)/Paid Time Off
• Employee Wellness Program
• Comprehensive and ongoing training
• Strong company culture with career growth opportunities

Qualifications

• Minimum 1 years' experience in a call center environment required.
• Experience in health/human services and knowledge of Medicaid preferred.
• Strong PC proficiency required.
• High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field.
• Bilingual skills a plus.

AHS is an Equal Opportunity Employer.

Please visit our website for more information: www.automated-health.com

"The Enlightened Choice in Health Service Management"