Remote Health Benefits Support Specialist

Talentify; Easton (MD); Remote; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health/Dental/Vision

401(k)

Paid Time Off

Employee Wellness Program

Training

Job summary

Automated Health Systems is hiring a Customer Service Representative to assist individuals with information and support regarding benefits. The role is remote with equipment pickup at our Elkridge, MD office, and it emphasizes accurate information delivery and high-quality customer service.

Qualified candidates typically have 1+ year of call center experience, PC proficiency, and a high school diploma or GED; associates degree is a plus, and bilingual skills are advantageous.

Qualifications

• Minimum 1 year of call center experience.
• Experience in health/human services and Medicaid knowledge preferred.
• High school diploma or GED; associate degree preferred in social/behavioral sciences.
• Bilingual skills are a plus.

Responsibilities

• Assisting individuals with information and support regarding benefits.
• Providing accurate and consistent information.
• Providing quality customer service and support.

Skills

Call center experience

Strong PC proficiency

Bilingual skills

Education

High School Diploma / GED

Associate degree preferred in social/behavioral sciences

Job description

Automated Health Systems is hiring a Customer Service Representative to assist individuals with information and support regarding benefits. The role is remote with equipment pickup at our Elkridge, MD office, and it emphasizes accurate information delivery and high-quality customer service.

Qualified candidates typically have 1+ year of call center experience, PC proficiency, and a high school diploma or GED; associates degree is a plus, and bilingual skills are advantageous.