Remote HCM Data Integration Specialist

Voya Financial, Inc.; Minneapolis (MN); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401(k) with company match

Paid time off and holidays

Volunteer time

Job summary

Voya Financial, Inc. is seeking an HCM Consultant to join its Customer Success Organization. The role gathers data integration requirements and delivers solutions for client data exchanges, partnering on implementations and providing production support transition. Remote but near an office for onsite collaboration.

The position emphasizes working with HR/benefits leaders, testing, and coordinating with engineering to ensure accurate, timely data integrations across multiple projects.

Qualifications

• Bachelor's degree required.
• 3+ years of experience in a SaaS implementation environment.
• Experience with systems integration and field-level interface design.
• Experience with file transmission to third-party vendors.
• Excellent written and verbal communication skills.
• Background in business application consulting with client-facing experience.
• Ability to manage multiple concurrent projects in a fast-paced environment.
• Strong analytical and problem-solving skills.
• Strong customer focus and ability to translate business requirements into technical solutions.

Responsibilities

• Partner with customer payroll vendors to determine outbound deduction file integration requirements.
• Partner with customer HCM system providers to determine inbound demographic file integration requirements.
• Extract files and ensure successful, accurate, and timely delivery to vendors.
• Facilitate discovery sessions, standard integration and functionality overviews, customer trainings, and implementation project meetings.
• Gather and analyze customer integration requirements and recommend the most appropriate integration solutions.
• Translate business requirements into clear, accurate, and concise technical requirements documentation.
• Refine requirements documentation based on customer feedback and internal engineering reviews.
• Develop testing plans for data integrations and oversee component testing and user acceptance testing activities.
• Troubleshoot, triage, and resolve issues identified during testing efforts.
• Ensure a seamless transition from existing customer data transmission processes to the Benefitfocus Platform.
• Obtain customer and engineering sign-off and coordinate successful transition of integrations to ongoing production support teams.
• Partner with project managers to align integration delivery with overall implementation timelines and milestones.
• Adapt to a fast-paced environment while effectively managing multiple competing priorities.
• Successfully manage a workload of 5-10 concurrent implementation and integration projects.
• Collaborate with Product Management, Operations, Sales, and other cross-functional teams to support successful customer outcomes.
• Perform other duties as assigned.

Skills

Communication

Project management

Analytical thinking

Customer focus

SaaS implementation

Systems integration

Documentation

Education

Bachelor's degree

Tools

HR systems

Job description

Voya Financial, Inc. is seeking an HCM Consultant to join its Customer Success Organization. The role gathers data integration requirements and delivers solutions for client data exchanges, partnering on implementations and providing production support transition. Remote but near an office for onsite collaboration.

The position emphasizes working with HR/benefits leaders, testing, and coordinating with engineering to ensure accurate, timely data integrations across multiple projects.