Remote Guest Journey & Training Coach

Gracegetawaystravelllc; Cleveland, Northern (OH, KY); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Remote work

Flexible schedule

Onboarding

Professional development

Training platforms access

Continuing education

Team collaboration

Leadership development

Job summary

Gracegetawaystravelllc is seeking a Guest Journey Specialist to support onboarding, learning, and ongoing development within a fully remote team. The role emphasizes teaching, clear communication, and helping colleagues gain confidence with new tools and processes.

You will assist with onboarding, coordinate virtual training sessions, guide teammates through resources, and provide constructive feedback to foster growth. Strong communication and remote-platform skills are essential.

Qualifications

• Strong written and verbal communication skills.
• Comfortable teaching, explaining, or presenting information to others.
• Good organizational and time-management abilities.
• Patient and supportive approach with varying experience levels.
• Ability to provide clear and constructive feedback.
• Comfortable working independently in a remote environment.
• Familiar with online platforms and digital tools.
• Reliable follow-through and attention to detail.
• Experience in training, education, leadership, coaching, onboarding, or team development is helpful but not required.

Responsibilities

• Assist with onboarding and orientation for new team members.
• Support the coordination and delivery of virtual training sessions.
• Help team members understand processes, tools, resources, and available systems.
• Provide guidance and follow-up as individuals progress through training.
• Assist with organizing training materials, resources, and educational content.
• Communicate upcoming training opportunities and development activities.
• Answer questions and help direct team members to appropriate resources.
• Encourage participation in ongoing learning and professional development.
• Support individual skill development through coaching and constructive feedback.
• Maintain organized records related to training and development activities.
• Collaborate with team leaders to support a positive and productive learning environment.

Skills

Strong communication

Teaching and coaching

Organizational skills

Remote work adaptability

Attention to detail

Time management

Independent work

Tools

Online platforms

Job description

Gracegetawaystravelllc is seeking a Guest Journey Specialist to support onboarding, learning, and ongoing development within a fully remote team. The role emphasizes teaching, clear communication, and helping colleagues gain confidence with new tools and processes.

You will assist with onboarding, coordinate virtual training sessions, guide teammates through resources, and provide constructive feedback to foster growth. Strong communication and remote-platform skills are essential.