Remote GTM Field Ops Leader

Zoom; United States; Remote; USD 151,000 - 330,000; Full time

Job summary

Zoom is seeking a Head of GTM Field Operations to lead the operational strategy for its go-to-market field organization. This senior role focuses on translating cross-functional data into decisive actions, building scalable frameworks, and guiding field teams toward revenue outcomes.

You will partner with teams worldwide to align business planning and readiness initiatives. The team centers on Sales Operations and Business Planning, delivering analytical rigor and cross-functional partnership to

Qualifications

• 8+ years of leadership experience in sales strategy, sales operations, or revenue operations within a SaaS or technology company.
• Proven ability to drive results in a dynamic environment and work both independently and with teams.
• Strong consultative skills and business acumen, translating data into strategic recommendations.
• Experience leading organizational change and influencing cross-functional stakeholders.

Responsibilities

• Lead and develop sales operations and business planning teams, fostering accountability and growth.
• Drive cross-functional planning and revenue operations initiatives for growth and efficiency.
• Develop and implement sales strategies, metrics, and processes to support field goals at scale.
• Oversee annual and semi-annual sales readiness planning across functions and geographies.
• Define and track KPIs across the GTM organization and translate insights for senior leadership.
• Promote collaboration and remove barriers to business success across teams.
• Evaluate processes and design scalable workflows to support Zoom's growth trajectory.
• Coach and mentor individuals across multiple channels and modes.

Skills

Sales operations

Revenue operations

Data translation

Cross-functional collaboration

Coaching

Job description

Zoom is seeking a Head of GTM Field Operations to lead the operational strategy for its go-to-market field organization. This senior role focuses on translating cross-functional data into decisive actions, building scalable frameworks, and guiding field teams toward revenue outcomes.

You will partner with teams worldwide to align business planning and readiness initiatives. The team centers on Sales Operations and Business Planning, delivering analytical rigor and cross-functional partnership to