Remote Head of Field Revenue Operations

Zoom; Oregon; Hybrid; USD 151,000 - 330,000; Full time

Job summary

Zoom is seeking a Head of GTM Field Operations to lead the operational strategy that powers its go-to-market engine. You will translate cross‑functional data into clear decisions, build scalable frameworks, and guide field teams toward measurable revenue outcomes.

You will partner with stakeholders across geographies to drive planning, readiness initiatives, and performance priorities, shaping how Zoom's field organization grows and operates.

Qualifications

• 8+ years of leadership in sales strategy, sales operations, or revenue operations within a SaaS/tech company.
• Ability to translate complex data into strategic recommendations for senior leadership.
• Experience leading organizational change management and cross-functional alignment.
• Proven track record coaching and developing teams across multiple channels.
• Willingness to travel domestically and internationally as needed.

Responsibilities

• Lead and develop high-performing sales operations and business planning teams with accountability.
• Drive cross-functional business planning and revenue operations initiatives to maximize growth.
• Develop and implement sales strategies, performance metrics, and processes at scale.
• Oversee annual and semi-annual sales readiness planning across functions and geographies.
• Define and track KPIs across GTM and translate insights for senior leadership.
• Promote collaboration and remove barriers to business success across stakeholders.
• Evaluate processes and design scalable workflows to support Zoom's growth.
• Coach, mentor, and develop teams across multiple channels and modes of work.

Skills

Leadership

Sales operations

Revenue operations

Cross-functional leadership

Data-driven decisions

Strategic planning

Job description

Zoom is seeking a Head of GTM Field Operations to lead the operational strategy that powers its go-to-market engine. You will translate cross‑functional data into clear decisions, build scalable frameworks, and guide field teams toward measurable revenue outcomes.

You will partner with stakeholders across geographies to drive planning, readiness initiatives, and performance priorities, shaping how Zoom's field organization grows and operates.