Senior GTM Field Ops Lead: Data-Driven Impact

Gong.io; San Francisco (CA); On-site; USD 138,000 - 210,000; Full time

Benefits offered by this job

Medical, dental, vision plans

Wellbeing stipend

Mental health benefits

401(k) plan

Education stipend

Flexible vacation time

Parental leave

Work from home stipend

Job summary

Gong is hiring a Senior Manager, GTM Field Operations to serve as the embedded operational partner for a North America Revenue Unit with a $300M+ target. You will own the segment operating rhythm, translate data into decisions, and partner with Strategy, RevOps, and Enablement to drive end-to-end GTM execution.

The ideal candidate blends rigor with action, builds trust with senior stakeholders, and makes hard operational calls with clarity and empathy.

Qualifications

• 6+ years in Sales/Business Operations or GTM Strategy, with SaaS experience.
• SQL proficiency and ability to build reports in Snowflake and BI tools.
• Advanced Excel/Sheets skills — pivot tables, VLOOKUP, INDEX/MATCH.
• Experience supporting sales and CS orgs of 100+ reps selling $1M+ deals to Fortune 100 companies.
• Proven success building territory models, forecasting processes, and headcount/capacity plans.
• Demonstrated ability to apply AI and emerging technologies to optimize revenue processes.
• Executive presence; navigate senior stakeholders with credibility and reliability.
• High degree of ownership — turning insights into measurable outcomes.

Responsibilities

• Serve as the primary operational point of contact for your segment's reps, managers, and senior leaders — owning end-to-end ops needs.
• Maintain real-time numbers: targets, actuals, forecast trajectory, KPIs and top deals.
• Own weekly/monthly forecast and pipeline reviews, deal reviews, and KPI tracking.
• Coach leaders to deliverables inside the operating rhythm; enforce ROE and escalate issues to RevOps.
• Partner with Strategy & Planning on territory methodologies and headcount plans.
• Collaborate with RevOps to align on tech stack and ROI-focused initiatives.

Skills

SQL proficiency

Analytical skills

Excel/Sheets

Forecasting

Executive presence

Stakeholder management

Project management

Ownership

Tools

Snowflake

Tableau

Retool

Salesforce

Gong

Job description

Gong is hiring a Senior Manager, GTM Field Operations to serve as the embedded operational partner for a North America Revenue Unit with a $300M+ target. You will own the segment operating rhythm, translate data into decisions, and partner with Strategy, RevOps, and Enablement to drive end-to-end GTM execution.

The ideal candidate blends rigor with action, builds trust with senior stakeholders, and makes hard operational calls with clarity and empathy.