Strategic Field Sales Operations Leader

Zoom Video Communications; United States; Hybrid; USD 151,000 - 330,000; Full time

Job summary

Zoom Video Communications in the United States is seeking a Head of GTM Field Operations to lead the operational strategy behind Zoom's go-to-market engine. This senior people manager role translates cross-functional data into decisions, builds scalable workflows, and guides field sales teams toward revenue growth.

You will partner with stakeholders across functions and geographies to align on business planning, readiness initiatives, and performance priorities, shaping how Zoom's field

Qualifications

• 8+ years of leadership experience in sales strategy, sales operations, or revenue operations within a SaaS or technology company.
• Proven ability to coach, mentor, and develop teams across multiple channels and working modes.
• Strong data-driven mindset with ability to translate complex data into strategic recommendations.

Responsibilities

• Lead and develop high-performing sales operations and business planning teams, fostering accountability.
• Drive cross-functional business planning and the execution of revenue operations initiatives.
• Develop and implement sales strategies, performance metrics, and operational processes that support field sales team goals at scale.
• Oversee annual and semi-annual sales readiness planning, ensuring alignment across functions and geographies.
• Define and track key performance indicators across the GTM organization, translating insights into actionable recommendations for senior leadership.
• Coach, mentor, and develop individuals and teams across multiple channels and communication modes.

Skills

Leadership experience

Data-driven decision making

Cross-functional collaboration

People management

Strategic planning

Travel willingness

Job description

Zoom Video Communications in the United States is seeking a Head of GTM Field Operations to lead the operational strategy behind Zoom's go-to-market engine. This senior people manager role translates cross-functional data into decisions, builds scalable workflows, and guides field sales teams toward revenue growth.

You will partner with stakeholders across functions and geographies to align on business planning, readiness initiatives, and performance priorities, shaping how Zoom's field