Remote GTAC Engineer — Process Control Specialist

Honeywell International Inc; Juneau (AK); Remote; USD 117,000 - 168,000; Full time

Benefits offered by this job

Medical Insurance and Dental

Vision Insurance

Life Insurance

401(k) Match

Job summary

Honeywell International Inc. is seeking a GTAC/Technical Support Engineer to deliver remote support for the HPS System and Infrastructure lines.

You will work with a global team, resolve customer issues, and occasionally visit customer sites for critical investigations. The role requires an engineering degree in electronics/chemistry/instrumentation or process technology and 6+ years of experience with Honeywell TPS/TPN products and related architecture, including TDC-3000/TDC-2000.

Qualifications

• Engineering degree in electronics, chemical, instrumentation or process technologies.
• 6+ years of experience with TPS and TPN product family and related architecture including Honeywell TDC-3000/TDC-2000.

Responsibilities

• Deliver remote support & services remotely and effectively.
• Execute GTAC and other standard audit checklists.
• Report to regional stakeholders.
• Proactively manage and respond to customer questions, issues, and input within SLA timing.
• Maintain case documentation and provide timely updates to resolve issues.

Education

Engineering degree in electronics, chemical, instrumentation or process technologies

Tools

Experion PKS

TDC-3000/TDC-2000

TPS/TPN product family

Job description

Honeywell International Inc. is seeking a GTAC/Technical Support Engineer to deliver remote support for the HPS System and Infrastructure lines.

You will work with a global team, resolve customer issues, and occasionally visit customer sites for critical investigations. The role requires an engineering degree in electronics/chemistry/instrumentation or process technology and 6+ years of experience with Honeywell TPS/TPN products and related architecture, including TDC-3000/TDC-2000.