Remote Group Admin Specialist

Deltadentalmi; Okemos (MI); Remote; USD 17,000 - 25,000; Full time

Benefits offered by this job

None

Job summary

Delta Dental of Michigan, Ohio, and Indiana is seeking a Group Administration Clerk to join our Okemos, MI team. You will verify and enter member and agent data, compose documents, and maintain accurate eligibility records while supporting routine office tasks.

The role emphasizes accuracy, speed, and familiarity with word processing as you support group administration activities and customer interactions. Remote-ready expectations are noted, with collaboration sessions and training planned.

Qualifications

• High school diploma or equivalent.
• Two years of work experience in an office environment.
• Data entry tests: 5,500 keystrokes per hour at 95% accuracy; test waived for CRT Operator.
• Typing test: 40 correct words per minute with 90% accuracy; waived if you already hold certain roles.
• Basic computing knowledge and word processing skills.

Responsibilities

• Verifies, enters, corrects group, member, and agent information in multiple applications.
• Composes, prepares, and modifies group and agent documents.
• Enters manual eligibility records to process and update files.
• Retrieves and reconciles information when rejected by the system.
• Operates office equipment and maintains records and filing systems.
• May provide back up to department secretary and handle mail.

Skills

Data entry speed

Typing accuracy

Office software proficiency

Education

High school diploma or equivalent

Tools

Word processing tools

Job description

Delta Dental of Michigan, Ohio, and Indiana is seeking a Group Administration Clerk to join our Okemos, MI team. You will verify and enter member and agent data, compose documents, and maintain accurate eligibility records while supporting routine office tasks.

The role emphasizes accuracy, speed, and familiarity with word processing as you support group administration activities and customer interactions. Remote-ready expectations are noted, with collaboration sessions and training planned.