Remote Group Administration & Data Entry Clerk

Delta Dental; Okemos (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Delta Dental is seeking an Office/Data Entry Associate near Okemos, MI. The role involves verifying and updating group, member, and agent information, preparing documents, and handling eligibility records with a focus on accuracy and efficiency.

The candidate will use various software tools, operate standard office equipment, and support department records while potentially backing up the secretary and handling mail and correspondence.

Qualifications

• High school diploma or equivalent required.
• Two years of office experience preferred.
• Typing test: 40 WPM (minimum 90% accuracy) or CRT Operator experience.
• Knowledge of basic word processing and data entry applications.

Responsibilities

• Verify, enter, and correct group, member, and agent information in relevant applications.
• Prepare and modify group and agent documents.
• Enter manual eligibility records and process updates in systems.
• Retrieve and reconcile information when rejected by the system.
• Research whether data should be updated, routed, or adjudicated for claims.
• Correct and update information entered via data entry processes.
• Access software programs and summarize information for reports.
• Operate office equipment (PC, copier, fax, scanner).
• Maintain departmental records and filing systems.
• Provide back up to department secretary.
• Open and distribute mail and handle correspondence.

Skills

Data entry

Typing 40 WPM

Basic word processing

Education

High school diploma or equivalent

Tools

Word processing software

Job description

Delta Dental is seeking an Office/Data Entry Associate near Okemos, MI. The role involves verifying and updating group, member, and agent information, preparing documents, and handling eligibility records with a focus on accuracy and efficiency.

The candidate will use various software tools, operate standard office equipment, and support department records while potentially backing up the secretary and handling mail and correspondence.