Remote GovTech Account Manager - Renewals & Growth

Polimorphic; Northern (KY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive compensation

Equity

Benefits

Job summary

Polimorphic is seeking an Account Manager to lead renewals, drive account growth, and build long‑term relationships with government customers nationwide. You’ll report to the Manager of Customer Success and collaborate with Product, Sales, and TPMs to shape customer engagement.

This high‑impact role balances strategic thinking with hands‑on execution, including QBRs, upsell opportunities, and cross‑functional collaboration to ensure measurable value year over year.

Qualifications

• 2-4 years of experience in SaaS Account Management.
• Experience owning renewals and expansions for multi‑stakeholder customers.
• Strong communicator who can navigate executive relationships with confidence and clarity.
• Able to lead strategic conversations and align stakeholders around long‑term goals.

Responsibilities

• Own retention and expansion strategy across your portfolio, driving renewals and net revenue.
• Build structured account plans with stakeholders, goals, and usage metrics.
• Lead strategic conversations to translate outcomes into value and drive growth.
• Own adoption strategy to ensure customers realise value from platform capabilities.

Skills

SaaS Account Management

Renewals & Expansions

Executive relationships

Adoption strategy

Job description

Polimorphic is seeking an Account Manager to lead renewals, drive account growth, and build long‑term relationships with government customers nationwide. You’ll report to the Manager of Customer Success and collaborate with Product, Sales, and TPMs to shape customer engagement.

This high‑impact role balances strategic thinking with hands‑on execution, including QBRs, upsell opportunities, and cross‑functional collaboration to ensure measurable value year over year.