Remote Global Provider Operations Leader

Sharecare; Hartford (CT); Remote; USD 120,000 - 180,000; Full time

Job summary

Sharecare is seeking a seasoned Manager of Global Operations to lead cross-functional global programs, drive partner engagement, and ensure high-quality service delivery. In this remote, full-time role, you will work with the Director of Provider Global Operations and other leaders to optimize processes, manage performance metrics, and support onboarding of global clients across diverse markets.

The ideal candidate brings 7–10 years of leadership experience, strong analytical skills, and a

Qualifications

• Minimum 7-10 years proven success in manager or director level role.
• Extremely team oriented.
• High proficiency in Microsoft Office and data analytics tools.
• Strong communication and negotiation skills.

Responsibilities

• Oversee global account management and client success initiatives.
• Lead operational support and process improvements for global partners.
• Collaborate with directors to drive productivity and quality goals.
• Manage KPI reporting and cost reduction efforts.
• Ensure timely, professional execution of tasks.

Skills

Communication

Leadership

Analytical thinking

Negotiation

Customer focus

Tools

Power BI

Pivot Tables

Excel

CRM systems

Job description

Sharecare is seeking a seasoned Manager of Global Operations to lead cross-functional global programs, drive partner engagement, and ensure high-quality service delivery. In this remote, full-time role, you will work with the Director of Provider Global Operations and other leaders to optimize processes, manage performance metrics, and support onboarding of global clients across diverse markets.

The ideal candidate brings 7–10 years of leadership experience, strong analytical skills, and a