Remote Global Operations Manager — Partner & Performance

Sharecare; Salt Lake City (UT); Remote; USD 120,000 - 170,000; Full time

Job summary

Sharecare is seeking a Manager of Global Operations to lead cross-functional global teams, optimize processes, and ensure high-quality performance across partner networks. You will collaborate with senior leadership, guide operational strategy, and drive customer-focused outcomes in a fast-paced environment.

The role emphasizes global partner engagement, accountability, and strategic planning to support Sharecare’s mission of improving care quality and reducing costs.

Qualifications

• Minimum of 7–10 years proven success in a manager or director level role.
• Extremely team oriented with strong leadership qualities.
• Superior communication skills and client/stakeholder engagement能力.

Responsibilities

• Support Sales and Customer Service activities with global clients and RFP responses.
• Manage global partner engagement, relationships and performance goals.
• Provide training and SOP documentation for Global Accounts.
• Monitor and drive productivity, quality and cost-saving initiatives.

Skills

Leadership

Communication

Project management

Problem solving

Team oriented

Tools

Power BI

Microsoft Excel

Microsoft Outlook

PowerPoint

Job description

Sharecare is seeking a Manager of Global Operations to lead cross-functional global teams, optimize processes, and ensure high-quality performance across partner networks. You will collaborate with senior leadership, guide operational strategy, and drive customer-focused outcomes in a fast-paced environment.

The role emphasizes global partner engagement, accountability, and strategic planning to support Sharecare’s mission of improving care quality and reducing costs.