Remote Global Payroll Implementation Lead

Inclusively Remote; United States; On-site; USD 48,000 - 73,000; Full time

Job summary

Inclusively Remote is seeking a Global Payroll Implementation Specialist to lead setup and transition of payroll data for new customers onto Remote's Global Payroll platform. You will coordinate data collection, config, and Go‑Live while ensuring compliance with statutory regulations.

You will manage multiple projects across international contexts, partner with stakeholders, and provide training to customers on payroll processes and country specifics.

Qualifications

• Several years of Global Payroll Implementation Experience with statutory tax regulations and payroll processing knowledge.
• Several years of Global Payroll Technical Implementation set-up experience, on local payroll software.
• Excellent understanding of end-to-end Global Payroll and HR processes.
• Work experience in payroll operations and statutory requirements.
• Experience in accounting reconciliations.
• Excellent data management skills with high accuracy and attention to detail.
• Experienced in handling multiple projects with multiple stakeholders.
• An analytical mindset with great problem-solving abilities.
• A technical aptitude with computer literacy, data analysis and critical thinking.
• Ability to succeed in a fast-paced, international work environment with a passion for making an impact.
• Team player with the ability to work independently, autonomously and take ownership and responsibility of tasks and requests.
• A Customer-Care oriented mind set and ability to build client relationships.
• Is a productivity geek and will constantly think of ways to improve and speed up their work through automations.
• Proficient in using Google Sheets or Excel.
• Ability to work within a MacBook Pro environment
• You understand the need and idea to work largely asynchronously.
• You write and speak fluent English.
• Not required but is considered a plus if you have working knowledge of: Notion, Slack, Zendesk, Monday.com and Salesforce.
• Not required but is considered a plus if you have working knowledge of DACH payroll software.

Responsibilities

• Serve as a primary point of contact for Payroll customers to set up and provide an accurate and seamless transition of their payroll requirements to Remote’s Payroll products and services.
• Analyze customers’ payroll needs and provide appropriate recommendations.
• Direct and manage the implementation of new customers from the start of the relationship, including: Obtaining all required customer and employee’s payroll data information for new customer payroll set‑ups per legal entity.
• Configuration of Remote’s Global Payroll system on a customer by customer basis.
• Coordination of parallel payroll runs and reconciliation of wage‑based taxes.
• Verify payroll and tax set up is compliant with statutory regulations.
• Coordination and communication of payroll Go‑Live.
• Handing over an accurate payroll to our Remote Payroll Operations team.
• Effectively communicate with customers, teammates, supervisors and vendors in a timely and clear fashion.
• Establish and maintain positive customer working relationships, successfully contribute to high customer retention rates.
• Provide support and training to new customers and employees regarding payroll process and general country specific payroll needs.
• Provide customer focused interaction ensuring timely response, accurate information and effective follow‑up on all customer and/or internal requests and/or issues.
• Maintain confidentiality of all customer and employee information.
• Help in the creation and maintenance of the process documentation.
• Work with internal teams to improve our platform, completing UAT Testing through shipping

Skills

Global Payroll Impl

Technical Impl Setup

End-to-end Payroll

Payroll Ops

Accounting Recs

Data Management

Multi-Project Mgmt

Analytical Mindset

Data Analysis

Intl Environment

Team Player

Customer Focus

Automation

Excel/Sheets

MacBook Pro

Async Work

Fluent English

Notion

Slack

Zendesk

Monday.com

Salesforce

DACH Payroll

Tools

Google Sheets

Excel

Job description

Inclusively Remote is seeking a Global Payroll Implementation Specialist to lead setup and transition of payroll data for new customers onto Remote's Global Payroll platform. You will coordinate data collection, config, and Go‑Live while ensuring compliance with statutory regulations.

You will manage multiple projects across international contexts, partner with stakeholders, and provide training to customers on payroll processes and country specifics.