Remote Global Key Account Director

Cloos Robotic Welding, Inc.; Oregon; Hybrid; USD 90,000 - 130,000; Full time

Job summary

The CLOOS Robotic Welding, Inc. Key Account Manager will develop and execute the commercial strategy for a portfolio of strategic manufacturing accounts.

The role acts as the primary commercial relationship owner, driving order entry, revenue growth, and long-term partnerships across customer locations and facilities. As the central point of coordination, the KAM aligns Sales, Engineering, Project Management, Service, Product Management, and executive leadership to deliver consistent solutions

Qualifications

• Developing and executing the commercial strategy for an assigned portfolio of strategic manufacturing accounts.
• Drives profitable order entry, revenue growth, customer retention, account penetration, and long-term partnership development.
• Central point of commercial coordination between the customer and internal stakeholders including Sales, Engineering, Project Management, Service, Product Management, and executive leadership.
• Coordinate account activities across the Americas, EMEA, and APAC.

Responsibilities

• Own the overall relationship and account strategy for assigned strategic accounts.
• Develop and execute multi-year account plans aligned with customer growth strategies, investment priorities, decision centers, installed base, and site-level opportunities.
• Build trusted relationships with executive leadership, procurement, operations, engineering, manufacturing, and plant management teams.
• Serve as the primary point of contact for customer relationship development, profitable growth, and strategic alignment.

Skills

Strategic account management

Executive relationship building

Account planning

Multi-year opportunity planning

Cross-functional coordination

Job description

The CLOOS Robotic Welding, Inc. Key Account Manager will develop and execute the commercial strategy for a portfolio of strategic manufacturing accounts.

The role acts as the primary commercial relationship owner, driving order entry, revenue growth, and long-term partnerships across customer locations and facilities. As the central point of coordination, the KAM aligns Sales, Engineering, Project Management, Service, Product Management, and executive leadership to deliver consistent solutions