Remote German-Speaking Customer Support Specialist

Transcom; United States; Remote; USD 17,000 - 28,000; Full time

Benefits offered by this job

Paid training

Referral bonuses

Full-time or part-time contracts

International environment

Job summary

Transcom is seeking an enthusiastic Customer Support Agent to handle inquiries from customers across German-, French-, English-, Italian- or Dutch-speaking regions. This remote role offers training, full-time or part-time options, and a chance to grow within an international environment.

You will assist customers via phone, email, and chat, provide product information, and strive to maintain high service quality and satisfaction. Join a friendly team and develop your skills in a dynamic setting.

Qualifications

• German language proficiency required (B2/C1).
• Basic MS Office knowledge.
• Strong communication skills.
• Team player with ability to work in a dynamic environment.
• Independent and well-organized.

Responsibilities

• Interact with customers via phone, email, and chat.
• Provide information about products and services to customers.
• Ensure high service quality and customer satisfaction.

Skills

German (B2/C1)

MS Office basics

Communication skills

Team player

Organized

Independent

Tools

MS Office

Job description

Transcom is seeking an enthusiastic Customer Support Agent to handle inquiries from customers across German-, French-, English-, Italian- or Dutch-speaking regions. This remote role offers training, full-time or part-time options, and a chance to grow within an international environment.

You will assist customers via phone, email, and chat, provide product information, and strive to maintain high service quality and satisfaction. Join a friendly team and develop your skills in a dynamic setting.