Remote Danish-Speaking Customer Support Specialist

Transcom; United States; Teletrabalho; USD 32 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Full-time remote work

Hybrid option in Stockholm area

Competitive salary

Comprehensive training program

Career development opportunities

Pension scheme

Health and wellness benefits

Inclusive work environment

Start date: 16.11.2026

Resumo da oferta

Transcom seeks a Danish-speaking Customer Support Representative to join our eCommerce team. You help customers with questions about their purchases—from ordering to delivery and beyond—and you listen, understand needs, and provide effective solutions.

Working from home in a remote setup, you’ll join a global community of 33,000+ customer experience specialists across 29 countries, with training, development opportunities, and a collaborative, inclusive culture.

Qualificações

• Must have strong English writing and speaking skills (B2+).
• Danish as native language or fluent proficiency.
• Experience in customer service, retail, eCommerce or other customer-facing roles.

Responsabilidades

• Assist customers with questions and challenges related to online shopping.
• Provide professional customer service via relevant channels.
• Find effective solutions tailored to customer needs.
• Maintain a positive and professional demeanor with multiple tasks in a fast-paced environment.

Conhecimentos

English (B2+)

Danish (native/ fluent)

Customer service experience

Retail/eCommerce exposure

Descrição da oferta de emprego

Transcom seeks a Danish-speaking Customer Support Representative to join our eCommerce team. You help customers with questions about their purchases—from ordering to delivery and beyond—and you listen, understand needs, and provide effective solutions.

Working from home in a remote setup, you’ll join a global community of 33,000+ customer experience specialists across 29 countries, with training, development opportunities, and a collaborative, inclusive culture.