Remote German-Speaking Support Pro | Global Career

Employers from Greece; United States; Remote; USD 23,000 - 35,000; Full time

Benefits offered by this job

Relocation support

Health insurance

Language courses

Job summary

Next Job Abroad is seeking Customer Support Experts to work remotely from Greece, supporting the German-speaking market. You will guide customers, analyze needs, and ensure a positive journey across channels.

You’ll join an international team focused on quality, collaboration, and personal growth, with relocation support and comprehensive onboarding. Remote work from Greece offers a balance of lifestyle and professional development.

Qualifications

• Fluency in German and good English required.
• Strong communication abilities.
• Solution-oriented thinking and a structured way of working.
• Experience in customer service or troubleshooting is an advantage.
• Interest in digital tools, products, or service processes.
• Positive attitude and enjoyment of working in an international environment.

Responsibilities

• Assisting customers via email, chat, and phone.
• Advising customers on the correct use of products or services.
• Analyzing problems and finding suitable solutions.
• Processing refunds, exchanges, and adjustments.
• Supporting customers with orders and general inquiries.
• Following up on open cases until they are fully resolved.

Skills

German

English

Communication

Problem solving

Customer service

International work

Digital tools

Job description

Next Job Abroad is seeking Customer Support Experts to work remotely from Greece, supporting the German-speaking market. You will guide customers, analyze needs, and ensure a positive journey across channels.

You’ll join an international team focused on quality, collaboration, and personal growth, with relocation support and comprehensive onboarding. Remote work from Greece offers a balance of lifestyle and professional development.