Remote German-English Customer Support Agent

Infostud Group; United States; Remote; USD 36,000 - 52,000; Full time

Benefits offered by this job

Private health insurance

Birthday off

Paid training

Remote work

Job summary

Infostud Group is seeking a communicative and responsible customer support agent fluent in German and English. The role is remote with start dates on 12.10.2026 or 26.10.2026, offering paid training and ongoing support, private health insurance, and a flexible birthday off.

You will handle customer inquiries, provide information, and document requests, working from home in a structured environment that adheres to company procedures and standards.

Qualifications

• Must speak German and English.
• Experience in call centers or customer support is a plus.

Responsibilities

• Communicate with customers through various support channels.
• Provide information and help to users.
• Resolve inquiries and document requests.
• Follow internal procedures and company standards.

Skills

German language

English language

Job description

Infostud Group is seeking a communicative and responsible customer support agent fluent in German and English. The role is remote with start dates on 12.10.2026 or 26.10.2026, offering paid training and ongoing support, private health insurance, and a flexible birthday off.

You will handle customer inquiries, provide information, and document requests, working from home in a structured environment that adheres to company procedures and standards.