German-Speaking Customer Care Specialist - Remote
Simple Online Healthcare
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Benefits offered by this job
Job summary
Simple Online Healthcare is seeking a German-Speaking Customer Service Advisor for a remote position. You will be the first point of contact for patients and customers, handling various inquiries and managing issues with care.
This full-time role involves resolving queries efficiently and requiring fluency in German. The position offers a supportive environment with extensive benefits including private healthcare and a company share scheme.
Qualifications
- Fluent or native German is essential.
- Ability to remain calm when dealing with vulnerable customers.
- Organized and motivated to deliver a great customer experience.
Responsibilities
- Serve as the first contact for patients and customers.
- Handle calls, emails, and social inquiries through a ticketing system.
- Resolve queries efficiently and own issues from receipt to resolution.
Skills
Job description
Simple Online Healthcare is seeking a German-Speaking Customer Service Advisor for a remote position. You will be the first point of contact for patients and customers, handling various inquiries and managing issues with care.
This full-time role involves resolving queries efficiently and requiring fluency in German. The position offers a supportive environment with extensive benefits including private healthcare and a company share scheme.
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