Remote Genesys Application Analyst

Hugh Chatham Health, Inc.

United States

Remote

USD 49,000 - 73,000

Full time

27 hours ago
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Job summary

Advocate Health is seeking a Business Process/Systems Analyst to map and optimize clinical and business workflows for enterprise applications. You will analyze requirements, write specifications, and coordinate with users and technical teams to ensure solutions meet needs.

The role emphasizes healthcare experience, project management, and strong communication. Remote options and on-site collaboration may apply across multiple facilities, with a focus on delivering effective IT-enabled care

Qualifications

  • 3+ years in business process mapping, analysis, and requirements.
  • Experience writing business and user requirements documents.
  • Strong communication and documentation skills in healthcare projects.

Responsibilities

  • Identify, map, and analyze business and clinical workflows for assigned applications.
  • Create and review CASE diagrams, data flows, data models, and object models to support analyses.
  • Translate user requirements into functional and technical design specs; prioritize requirements.
  • Configure systems to meet business needs and validate with testing and stakeholders.
  • Develop training materials and deliver end-user training for project success.
  • Monitor system functionality and drive improvements in processes and workflows.

Skills

Healthcare apps
Project management
Communication
Analytical skills
Documentation
Stakeholder support

Education

CS degree

Tools

Genesys

Job description

Advocate Health is seeking a Business Process/Systems Analyst to map and optimize clinical and business workflows for enterprise applications. You will analyze requirements, write specifications, and coordinate with users and technical teams to ensure solutions meet needs.

The role emphasizes healthcare experience, project management, and strong communication. Remote options and on-site collaboration may apply across multiple facilities, with a focus on delivering effective IT-enabled care

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