Remote French Bilingual QA Specialist

Morley; Georgia; Remoto; USD 21.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid training

Equipment provided

Benefits available

Work from home

No weekends

Descrizione del lavoro

Morley is seeking a remote, French bilingual Product Quality Assurance Agent to support dealership partners by documenting information and delivering excellent customer service in French and English. No automotive experience is required, and this is a work-from-home opportunity.

You will receive calls from French-speaking dealers, gather details in English, and deliver timely resolutions in French using defined processes.

Competenze

• Fluent in speaking, reading and writing French with Québécois dialect understanding.
• Background check and drug screen required.
• Strong computer navigation and typing skills.
• 1+ year in a relevant customer service or call center role.

Mansioni

• Receive calls from French-speaking dealers.
• Gather and document information in English.
• Provide timely resolutions in French using defined processes.
• Meet quality and productivity targets.
• Handle inbound and outbound communications (calls, chats, emails) with a positive attitude.

Conoscenze

French fluency

Customer service

Typing

Communication skills

Detail oriented

Formazione

High school diploma or equivalent

Associate degree (nice to have)

Descrizione del lavoro

Morley is seeking a remote, French bilingual Product Quality Assurance Agent to support dealership partners by documenting information and delivering excellent customer service in French and English. No automotive experience is required, and this is a work-from-home opportunity.

You will receive calls from French-speaking dealers, gather details in English, and deliver timely resolutions in French using defined processes.