Remote French Bilingual QA Specialist

Morley; Mississippi; Remoto; USD 21.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid training

Equipment provided

Benefits available

No weekends

Descrizione del lavoro

Morley is hiring a remote French bilingual Product Quality Assurance Agent. You will interact with dealership partners, document details in English, and deliver effective resolutions in French using established processes. No automotive experience is required, and training is provided.

Work from home with regular team connections. The role emphasizes customer service, quality, and timely problem-solving across inbound/outbound communications. Benefits and growth opportunities are available.

Competenze

• Fluent in French and understanding of Québécois French dialect.
• Minimum high school diploma or equivalent; 1+ year in a relevant/related position.
• Call center experience preferred; pre-employment background check and drug screen required.

Mansioni

• Receive calls from French-speaking dealers and document information in English.
• Provide timely and accurate resolutions in French using defined processes and applications.
• Meet quality and productivity targets by understanding project operations and workflow processes.
• Deliver services via inbound/outbound conversations (phone, chat, email) with a positive attitude.

Conoscenze

Computer navigation

Customer service

Interpersonal skills

Active listening

Formazione

Associate degree

Descrizione del lavoro

Morley is hiring a remote French bilingual Product Quality Assurance Agent. You will interact with dealership partners, document details in English, and deliver effective resolutions in French using established processes. No automotive experience is required, and training is provided.

Work from home with regular team connections. The role emphasizes customer service, quality, and timely problem-solving across inbound/outbound communications. Benefits and growth opportunities are available.