Remote French Bilingual QA Specialist

Morley; Tennessee; Remoto; USD 19.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid training

Equipment provided

Benefits available

Professional development and growth

Descrizione del lavoro

Morley is seeking a Remote French-English Bilingual Product Quality Assurance Agent to support dealership partners. You will gather details in English, respond in French, and provide timely resolutions using established processes. No automotive experience required.

The role offers work-from-home flexibility, with paid training and benefits. You will contribute to strong client relationships while achieving quality and productivity targets.

Competenze

• Fluent in speaking, reading and writing French with Québécois dialect understanding.
• Fluent in English for documentation and communication.
• Strong customer service background, preferably in call center or similar.
• Proficient typing and computer navigation.
• Meticulous attention to detail and good listening skills.

Mansioni

• Receive calls from French-speaking dealers and gather information in English.
• Document and resolve issues using defined processes and applications.
• Deliver timely solutions in French while meeting quality targets.
• Collaborate to understand operations and workflow to improve service quality.
• Handle inbound and outbound communications with a positive attitude.

Conoscenze

French language (Québécois)

English language

Customer service

Typing

Attention to detail

Formazione

High school diploma

Associate degree (nice to have)

Descrizione del lavoro

Morley is seeking a Remote French-English Bilingual Product Quality Assurance Agent to support dealership partners. You will gather details in English, respond in French, and provide timely resolutions using established processes. No automotive experience required.

The role offers work-from-home flexibility, with paid training and benefits. You will contribute to strong client relationships while achieving quality and productivity targets.