Remote French Bilingual QA Specialist

Morley; Georgia; A distancia; USD 42.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid training

Equipment provided

Benefits available

No weekends

Work from home

Professional development

Descripción de la vacante

Morley is seeking a remote, French bilingual Product Quality Assurance Agent to support dealership partners. You will document information in English and resolve issues in French, maintaining strong client relationships with timely service.

No automotive experience is required, and the role emphasizes great communication, accuracy, and adherence to defined processes across calls, chats, and emails.

Formación

• High school diploma or equivalent.
• One or more years of customer service experience.
• Call center experience is preferred.
• Ability to pass a pre-employment background check and drug screen.
• Fluency in French (reading/writing) and understanding Québécois dialect.

Responsabilidades

• Receive calls from French-speaking dealers and document information in English.
• Deliver resolutions in French using defined processes and applications.
• Meet quality and productivity targets by understanding project operations and workflows.
• Provide timely and accurate solutions via inbound/outbound conversations (phone, chat, email).

Conocimientos

Typing skills

Customer service

Attention to detail

Interpersonal skills

Educación

High school diploma

Associate degree (Nice to Have)

Descripción del empleo

Morley is seeking a remote, French bilingual Product Quality Assurance Agent to support dealership partners. You will document information in English and resolve issues in French, maintaining strong client relationships with timely service.

No automotive experience is required, and the role emphasizes great communication, accuracy, and adherence to defined processes across calls, chats, and emails.