Remote French Bilingual QA Agent

Morley; Wisconsin; Remote; USD 19,000 - 30,000; Full time

Benefits offered by this job

Work from home

No weekends

Paid training

Equipment provided

Benefits available

Professional development

Job summary

Morley is seeking a remote French bilingual Product Quality Assurance Agent. You will interact with dealership partners, document information in English, and deliver solutions in French using defined processes.

The role emphasizes strong customer service in both French and English and does not require automotive experience. You'll work from home with regular team connections, no weekend shifts, paid training, equipment provided, and eligible benefits.

Qualifications

• Must pass a pre-employment background check and drug screen
• Fluent in speaking, reading and writing French and understanding the Québécois French dialect
• Proven success in a relevant/related position for one or more year
• Call center experience
• One or more years of customer service experience
• Must be able to work Monday–Friday with specified hours

Responsibilities

• Receive calls from French-speaking dealers
• Gather and document information in English
• Deliver resolutions in French using defined processes and applications
• Meet quality and productivity targets by understanding operations and workflow
• Provide timely and accurate solutions through inbound and outbound communications

Skills

Computer skills

Customer service

Attention to detail

Interpersonal skills

French language

Listening skills

Education

High school diploma or equivalent

Job description

Morley is seeking a remote French bilingual Product Quality Assurance Agent. You will interact with dealership partners, document information in English, and deliver solutions in French using defined processes.

The role emphasizes strong customer service in both French and English and does not require automotive experience. You'll work from home with regular team connections, no weekend shifts, paid training, equipment provided, and eligible benefits.