Remote French Bilingual QA Specialist

Morley; Mississippi; Remote; USD 42,000 - 54,000; Full time

Benefits offered by this job

Work from home

No weekends

Paid training

Equipment provided

Benefits available

Professional development

Job summary

Morley is seeking a remote, French bilingual Product Quality Assurance Agent to support dealership partners, documenting information and delivering excellent customer service in French and English. No automotive experience is required.

Work-from-home with paid training, equipment provided, benefits available, and opportunities for professional development. You will handle calls, chats, and emails, meeting quality and productivity targets and maintaining a positive attitude.

Qualifications

• Must have strong computer navigation and typing skills.
• Extensive customer service experience (call center, retail, hospitality, etc.).
• Positive, self-starter attitude with attention to detail.
• Excellent interpersonal and listening skills.

Responsibilities

• Receive calls from French-speaking dealers and document information in English.
• Deliver resolutions in French using defined processes and applications.
• Meet quality and productivity targets by understanding operations and workflows.
• Provide timely and accurate solutions through inbound and outbound conversations (phone, chat, email, etc.).

Skills

Strong computer navigation

Customer service skills

Positive, self-starter attitude

Interpersonal and listening skills

Education

High school diploma or equivalent

Associate degree

Job description

Morley is seeking a remote, French bilingual Product Quality Assurance Agent to support dealership partners, documenting information and delivering excellent customer service in French and English. No automotive experience is required.

Work-from-home with paid training, equipment provided, benefits available, and opportunities for professional development. You will handle calls, chats, and emails, meeting quality and productivity targets and maintaining a positive attitude.