Remote French Bilingual QA Agent | Customer Support

Morley; Michigan; Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Paid training

Equipment provided

Benefits available

Work from home

Job summary

Morley is seeking a remote, French bilingual Product Quality Assurance Agent to support dealership partners. You will document information, provide excellent customer service in French and English, and help resolve issues promptly while maintaining strong relationships.

No automotive experience is required; training is provided and equipment is supplied. This role offers remote work with regular team interaction and growth opportunities.

Qualifications

• Fluent in speaking, reading and writing French with Québécois dialect.
• Experience in customer service or call center.
• Reliable with strong work ethic and meticulous attention to detail.
• Able to pass a pre-employment background check and drug screen

Responsibilities

• Handle calls from French-speaking dealers and document information in English.
• Deliver resolutions in French using defined processes and applications.
• Meet quality and productivity targets by understanding project operations and workflows.
• Provide timely and accurate solutions across calls, chats, emails and other communications.

Skills

Computer navigation

Customer service

Attention to detail

Interpersonal skills

Education

High school diploma

Associate degree

Job description

Morley is seeking a remote, French bilingual Product Quality Assurance Agent to support dealership partners. You will document information, provide excellent customer service in French and English, and help resolve issues promptly while maintaining strong relationships.

No automotive experience is required; training is provided and equipment is supplied. This role offers remote work with regular team interaction and growth opportunities.