Remote French Bilingual QA Agent for Customer Support

Morley; New York (NY); A distancia; USD 21.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Work from home

No weekends

Paid training

Equipment provided

Benefits available

Professional development and growth

Descripción de la vacante

Morley seeks a Remote French Bilingual Product Quality Assurance Agent to support dealership partners by documenting information and delivering excellent customer service in French and English. You will help maintain relationships and resolve issues promptly while working from home.

Strong French fluency, computer skills, and a customer-focused attitude are essential. This role offers remote work with no weekend shifts and a comprehensive benefits package.

Formación

• Must pass a pre-employment background check and drug screen.
• Fluent in speaking, reading, and writing French and understanding Québécois French dialect.

Responsabilidades

• Receive calls from French-speaking dealers.
• Gather and document information in English.
• Deliver resolutions in French using defined processes.
• Meet quality and productivity targets.
• Provide timely and accurate solutions across calls, chats, emails and other communications.

Conocimientos

Computer navigation

Typing skills

Customer service

Interpersonal skills

Educación

High school diploma or equivalent

Descripción del empleo

Morley seeks a Remote French Bilingual Product Quality Assurance Agent to support dealership partners by documenting information and delivering excellent customer service in French and English. You will help maintain relationships and resolve issues promptly while working from home.

Strong French fluency, computer skills, and a customer-focused attitude are essential. This role offers remote work with no weekend shifts and a comprehensive benefits package.