Remote French Bilingual QA Agent | Customer Support

Morley; United States; Remote; USD 21,000 - 30,000; Full time

Benefits offered by this job

Work from home

No weekends

Paid training

Equipment provided

Benefits available

Job summary

Morley is seeking a French bilingual Product Quality Assurance Agent to work remotely from home in the United States. You will engage with dealership partners, document information, and deliver customer service in French and English. No automotive experience required.

The role emphasizes timely resolutions, strong communication, and the ability to navigate our processes and applications from a home office. We provide paid training, equipment, and benefits, with a schedule that avoids weekends

Qualifications

• Must fluent in speaking, reading and writing French with Québécois understanding.
• Pass pre-employment background check and drug screen.
• One or more years in a related customer service role.
• Call center experience or similar customer-facing work is preferred.
• Able to work shifts within business hours in the US.

Responsibilities

• Receive calls from French-speaking dealers and document information in English.
• Deliver resolutions in French using defined processes and applications.
• Meet quality and productivity targets through understanding operations and workflows.
• Provide timely, accurate solutions via calls, chats, emails and other channels.

Skills

Typing skills

Customer service

Attention to detail

Interpersonal skills

Education

High school diploma

Job description

Morley is seeking a French bilingual Product Quality Assurance Agent to work remotely from home in the United States. You will engage with dealership partners, document information, and deliver customer service in French and English. No automotive experience required.

The role emphasizes timely resolutions, strong communication, and the ability to navigate our processes and applications from a home office. We provide paid training, equipment, and benefits, with a schedule that avoids weekends