Remote French Bilingual QA & Support Agent

Morley; Alabama; Remoto; USD 42.000 - 54.000; Tempo pieno

Vantaggi offerti da questo lavoro

Work from home

No weekends

Paid training

Equipment provided

Benefits available

Professional development

Descrizione del lavoro

Morley is seeking a Remote French Bilingual Product Quality Assurance Agent. You will engage with dealership partners, document information in English, and provide excellent customer service in French and English.

The role requires strong computer skills, fast and accurate typing, and prior customer service or call center experience. Training is paid, equipment is provided, and you’ll work from home with no weekend shifts.

Competenze

• Must pass a pre-employment background check and drug screen.
• Fluent in speaking, reading and writing French and understanding the Québécois dialect (French fluency test).
• Remote, work-from-home role with paid training and equipment provided.

Mansioni

• Receive calls from French-speaking dealers and document information in English.
• Deliver resolutions in French using defined processes and applications.
• Meet quality and productivity targets by understanding project operations and workflows.
• Provide timely and accurate solutions via phone, chat, email and other channels while staying positive.

Conoscenze

French fluency

Strong computer navigation

Typing skills

Customer service experience

Call center experience

Positive attitude

Listening skills

Formazione

High school diploma or equivalent

Associate degree (nice to have)

Descrizione del lavoro

Morley is seeking a Remote French Bilingual Product Quality Assurance Agent. You will engage with dealership partners, document information in English, and provide excellent customer service in French and English.

The role requires strong computer skills, fast and accurate typing, and prior customer service or call center experience. Training is paid, equipment is provided, and you’ll work from home with no weekend shifts.