Remote Fraud Detection & Investigation Lead

PNC; United States; Remoto; USD 41.000 - 76.000; Tempo integral

Benefícios oferecidos por esta vaga

Medical coverage

Dental and vision

Life insurance

Disability protection

401(k) with PNC match

Pension and stock purchase plans

Dependent care reimbursement

Back-up child/elder care

Educational assistance

Wellness program

Resumo da vaga

PNC is seeking an Detection & Investigation Analyst Lead for the Zelle Fraud organization, primarily remote within the PNC footprint. The role involves reviewing customer cases, investigating potential loss, and escalating findings to prevent fraud and AML risks.

The position allows remote work with specified locations and shifts, and emphasizes collaboration with stakeholders. Candidates should have analytical thinking, risk management, and strong documentation skills.

Qualificações

• Bachelor's degree required; 0+ years in fraud or related field.
• Strong investigative and analytical skills with policy judgment.
• Ability to manage multiple work streams and document findings.

Responsabilidades

• Reviews and investigates customer cases, reports and work for potential and actual loss. Minimizes fraud and risk.
• Researches and analyzes bank activities to detect fraudulent and suspicious activities. Recommends disposition.
• Uses defined research procedures to identify and resolve issues. Identifies trends and escalates as appropriate.
• Follows standards and practices to mitigate fraud and risk. Shares best practices with team or partners.
• Prepares and maintains documentation of analysis and coordinates with stakeholders.

Conhecimentos

Investigation

Policy & risk

Multitasking

Fraud investigations

Case documentation

Incident reports

KYC procedures

High-risk calls

Alert queues

Phone + case work

Formação

Bachelor's degree

Descrição da vaga

PNC is seeking an Detection & Investigation Analyst Lead for the Zelle Fraud organization, primarily remote within the PNC footprint. The role involves reviewing customer cases, investigating potential loss, and escalating findings to prevent fraud and AML risks.

The position allows remote work with specified locations and shifts, and emphasizes collaboration with stakeholders. Candidates should have analytical thinking, risk management, and strong documentation skills.