Remote Flight Services Concierge | Luxury Owner Experience

inMy Jet; United States; Remote; USD 60,000 - 85,000; Full time

Job summary

inMy Jet is seeking a Flight Services Support Specialist to join the team remotely (US). You will support Cabin Servers, Flight Operations, and Owner Services to ensure exceptional, personalised experiences for Owners.

Your role includes coordinating catering, sourcing Owner requests, and maintaining in-flight service standards. Ideal candidates have aviation industry knowledge, direct Cabin Server experience, and a background in luxury service.

Qualifications

• Aviation industry knowledge with direct Cabin Server experience.
• Luxury product and service familiarity and/or experience recommended.
• Legal ability to work in the United Kingdom.

Responsibilities

• Coordinate and oversee catering orders in line with Owner preferences with suppliers.
• Act as real-time support to Cabin Servers and flight crew during operations.
• Source specific Owner requests and brief crew on preferences.
• Monitor in-flight service to enhance Owner experience, including demo flights.

Skills

Cabin Server experience

Luxury service understanding

Vendor coordination

Microsoft Office

Travel readiness

Tools

Microsoft Office

Office productivity tools

Job description

inMy Jet is seeking a Flight Services Support Specialist to join the team remotely (US). You will support Cabin Servers, Flight Operations, and Owner Services to ensure exceptional, personalised experiences for Owners.

Your role includes coordinating catering, sourcing Owner requests, and maintaining in-flight service standards. Ideal candidates have aviation industry knowledge, direct Cabin Server experience, and a background in luxury service.