Flight Services & Owner Experience Specialist

Flexjet LLC; United States; A distancia; USD 42.000 - 62.000; Jornada completa

Descripción de la vacante

Flexjet LLC is seeking a dynamic and highly organized Support Specialist to join our Flight Service team. The role supports operational needs to ensure our Owners receive exceptional, personalised experiences.

You will liaise with Cabin Servers, Flight Operations, Maintenance, Owner Services, and Finance to coordinate catering, uniform logistics, aircraft stock, and procurement, while maintaining accurate expense reports.

Formación

• Aviation industry knowledge with direct Cabin Server experience and/or corporate catering/food & beverage experience.
• Luxury product and service familiarity and/or experience recommended.
• Legal ability to work in the United Kingdom.

Responsabilidades

• Coordinate and oversee catering orders, liaising with suppliers for timely, high-quality delivery.
• Provide real-time support to Cabin Servers and flight crew during operations, offering guidance to enhance service.
• Source owner requests and brief crew on preferences.
• Monitor in-flight service to enhance Owner experience, including demo flights and inaugural Owner trips.
• Assist with procurement, inventory, and distribution logistics for uniforms.
• Track uniform shipments and returns to/from crew.
• Oversee aircraft stock management and remote stock lockers logistics.
• Coordinate with operations and vendors for presentation, resets, and cleanliness.
• Support wholesale procurement and track product consumption and expenses.
• Communicate service updates to stakeholders.

Conocimientos

Legal work eligibility

Microsoft Office 2010 or newer

Communication skills

Interpersonal skills

Adaptability

Willingness to travel

Physically active work environment

Educación

Aviation industry knowledge with Cabin Server or catering experience

Luxury product/service familiarity or experience

Herramientas

Microsoft Office Suite

Descripción del empleo

Flexjet LLC is seeking a dynamic and highly organized Support Specialist to join our Flight Service team. The role supports operational needs to ensure our Owners receive exceptional, personalised experiences.

You will liaise with Cabin Servers, Flight Operations, Maintenance, Owner Services, and Finance to coordinate catering, uniform logistics, aircraft stock, and procurement, while maintaining accurate expense reports.