Remote Fleet Operations Lead

Otsuka America Pharmaceutical Inc.; Richmond (VA); Remote; USD 96,000 - 144,000; Full time

Benefits offered by this job

Comprehensive medical

Dental

Vision

Prescription drug coverage

Basic life

AD&D

Disability insurance

Tuition reimbursement

Student loan assistance

401(k) match

Flexible time off

Paid holidays

Paid leave programs

Other company benefits

Job summary

Otsuka America Pharmaceutical Inc. is seeking an operations lead to plan and execute fleet operations supporting field personnel, manage fleet vendors, and ensure timely, safe, and compliant service delivery across sites.

The role emphasizes data-driven reporting, performance dashboards, escalation handling, and collaboration with cross-functional teams to optimize vehicle utilization, lifecycle management, and driver experience while advancing operational excellence.

Qualifications

• Bachelor’s degree required.
• 3+ years of fleet management, vendor management, or operational experience.
• Strong analytical, reporting, and problem-solving skills.

Responsibilities

• Manage fleet vendors and day-to-day fleet operations to ensure timely and effective service delivery.
• Support vehicle lifecycle management, maintenance, utilization, and driver experience.
• Maintain fleet reporting, scorecards, policies, and communications.
• Coordinate sample escalations and ad hoc sample orders.
• Prepare and maintain operational reports, dashboards, and performance metrics to support business decision-making.
• Support audit requests, documentation, and operational issue resolution.
• Serve as a primary operational contact for field personnel on fleet-related matters.
• Provide timely support for fleet inquiries, issue resolution, and operational requests
• Recommend process improvements based on operational trends and stakeholder feedback

Skills

Fleet management

Vendor management

Operational experience

Education

Bachelor's degree

Job description

Otsuka America Pharmaceutical Inc. is seeking an operations lead to plan and execute fleet operations supporting field personnel, manage fleet vendors, and ensure timely, safe, and compliant service delivery across sites.

The role emphasizes data-driven reporting, performance dashboards, escalation handling, and collaboration with cross-functional teams to optimize vehicle utilization, lifecycle management, and driver experience while advancing operational excellence.